Authy

ApplicationTwilio

Also called authy desktop, twilio authy

TwilioSecurity

A desktop 2FA app Twilio ended. The old window was Authy Desktop.exe. The phone app is what remains. It is not Microsoft Authenticator.

What you need to know

Authy Desktop is retired. The phone app is what Twilio still supports.

Twilio ended Authy Desktop on 19 March 2024. Authy Desktop.exe is leftover. Microsoft Authenticator is a different phone product. Bitwarden TOTP is yet another vault feature.

What is it?: Twilio 2FA. Desktop app is retired
Desktop still OK?: No. EOL 19 March 2024
Same as Microsoft Authenticator?: No. Different vendor

Feex says

If Authy Desktop will not sign in, I would treat that as the 2024 end of life, not a broken GPU. I would move tokens on the phone. I would not call this Microsoft Authenticator, and I would not invent a Feex 2FA sensor.

What is Authy?

Authy is Twilio's authenticator. The Windows desktop app is retired. Tokens live in the phone app Twilio still ships.

If you have never used it

If you still have Authy Desktop.exe, Twilio ended that Windows app. End of life was 19 March 2024. The phone Authy app is what Twilio still supports. Do not hunt a fresh desktop installer as a daily 2FA client. Microsoft Authenticator is a different vendor and is also a phone app. This is not a password manager.

What is it used for?

Phone TOTP and push

The supported client is mobile. Microsoft Authenticator is a different phone app.

Legacy desktop leftover

Authy Desktop.exe may still be on disk. Twilio says it is end of life and has logged desktop users out.

No official export from desktop

Twilio noted the app lacked export. Moving tokens means re-adding them on the phone or another authenticator.

Who is it for?

People whose 2FA still says Authy on a phone
Users with a dead Authy Desktop window after 2024
Anyone who should not install Microsoft Authenticator expecting an Authy backup

Current status

Desktop app retired. Phone app remains. This article records the Windows leftover.

How old is it?

Authy launched in 2012 and Twilio bought it. The desktop apps reached end of life on 19 March 2024. Current Authy is the mobile app. A 2018 Authy Desktop screenshot is retired software.

Versions

Major channels first. Exact build numbers are not all verified here.

Authy iOS / Android

Authy Desktop (retired 2024)

System requirements

Values follow the publisher's public guidance. Workload still changes the real need.

Minimum

Minimum system requirements
Operating system	Desktop is retired. Phone OS versions follow Twilio's mobile listings
RAM	Not applicable on current Windows. The desktop app is end of life

Resource profile

CPU demand: None if uninstalled
Account demand: Phone number tied to Authy

Installed processes

These executables belong to this product when it is installed.

Installed processes
Authy Desktop.exe	Retired Windows desktop app

Startup components

A leftover desktop shortcut at logon will only fail. Remove it.

File locations

Common Authy locations
Typical install	C:\Users\<you>\AppData\Local\Authy Desktop\

Common problems

Desktop login rejected

Expected after EOL. Twilio invalidated desktop devices. Use the phone app.

No export button

You re-add tokens at each site. That is Twilio's documented gap, not a Windows file you can copy safely.

Getting unstuck

Use the Authy phone app, not a new desktop build from a forum

Twilio's EOL notes are on help.twilio.com. A "Authy Desktop 2026" host is not a supported path.

Re-add TOTP at each site if you are leaving Authy

Microsoft Authenticator will not receive an official Authy desktop export.

Uninstall leftover Authy Desktop.exe if it only errors

Settings > Apps. The phone app is the remaining product.

Alternatives

Microsoft Authenticator or another phone authenticator. Bitwarden if you store TOTP in that vault. Okta Verify if work assigned that app.

Official help and downloads

Start with the vendor. Random exe sites are not a support channel.

Official contacts
Download	authy.com/download/ Official installer or vendor page
Help	help.twilio.com/articles/115001945683 Vendor support
Official site	authy.com/ Start here, not a random exe host
Desktop EOL guide	help.twilio.com/articles/22771146070299-End-user-guide-End-of-Life-EOL-for-Twilio-Authy-Desktop-app What Twilio told desktop users

Related hardware

The retired desktop app is irrelevant hardware-wise. The phone is the device that matters.

Technical details

Vendor version numbers change. This article does not pin a build.

Sources and verification

Reviewed by Feex editorial. Last verified August 2026 Status: Legacy Information. How we research.

Authy official site · Vendor product page
Authy help · Vendor support
Twilio Authy Desktop EOL · Desktop apps reached EOL on 19 March 2024
Foxhole process map · First-party samples on Windows PCs. Not a lab benchmark.

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