Loom
Also called loom recorder, atlassian loom
An async video-message recorder, now part of Atlassian. On Windows the process is Loom.exe.
What you need to know
Loom is async video. It is not Zoom.
Loom.exe records a message and gives you a link. Zoom.exe is a live meeting client. Atlassian owns Loom now.
- What is it?
- Async video
- Still current?
- Yes, see Current status
- Official download?
- Use the vendor link in this article
What is Loom?
Loom is an asynchronous screen and camera recorder. The Windows executable is Loom.exe. A live Zoom call is a different product.
If you have never used it
If work said drop a Loom, this is an async video recorder, not Zoom. You record a short video and send a link. Download the Windows app from loom.com/download. The process is Loom.exe. Atlassian acquired Loom. Zoom.exe is a live meeting client.
What is it used for?
Camera plus screen, then a share link. That is async. Zoom is a live meeting.
Clips live in the Loom account. They are not a local Zoom MP4 unless you export.
Some teams paste Loom links in Jira or Confluence. That is still Loom, not Zoom.
Who is it for?
- People whose team replaced status meetings with Loom links
- Users who already have a Loom account
- Anyone who installed Zoom when they were asked for Loom
Current status
Loom (2016) is a current async video from Atlassian. The vendor still points Windows users at https://www.loom.com/download.
How old is it?
Loom launched in 2016 as async video messages. Atlassian acquired it in 2023. It is newer than Zoom as a meeting brand story and not a 1995 Webex replacement. Current Loom is still the recorder plus a site.
Versions
Major channels first. Exact build numbers are not all verified here.
System requirements
Values follow the publisher's public guidance. Workload still changes the real need.
Minimum
| Operating system | A current supported Windows 10 or Windows 11 release, per the vendor |
|---|---|
| RAM | Enough for Windows plus this app. Heavy projects want more. |
Resource profile
- CPU demand
- Follows what you open inside the app
- RAM demand
- Follows documents, tabs, or libraries
Installed processes
These executables belong to this product when it is installed.
| Loom.exe | Main Windows executable |
|---|
Startup components
Loom can sit in the tray for a quick record. Turn that off if you only record once a month.
File locations
| Typical install | C:\Users\<you>\AppData\Local\Programs\Loom\ |
|---|
File formats
Common problems
Camera stays on after a take
Stop or quit Loom. A leftover preview is the recorder, not a virus.
People join a Zoom waiting room for a Loom link
A loom.com URL is a video page, not a live meeting grid.
Getting unstuck
Install from loom.com/download
A Loom pro recorder from a mill is junk.
Use support.loom.com for upload and camera issues
Zoom Support will not name the Loom library.
Confirm Loom.exe, not Zoom.exe
Open file location. An Atlassian or Loom folder is this product.
Alternatives
Zoom if you need a live call. Meet if the calendar says Google Meet. A local Game Bar clip is not a Loom share link.
Official help and downloads
Start with the vendor. Random exe sites are not a support channel.
| Download | www.loom.com/download Official installer or vendor page |
|---|---|
| Help | support.loom.com/ Vendor support |
| Official site | www.loom.com/ Start here, not a random exe host |
Related hardware
A working camera and mic. A current GPU driver helps screen capture more than a famous CPU name.
Technical details
Technical details
Vendor version numbers change. This article does not pin a build.
Sources and verification
Reviewed by Feex editorial. Last verified August 2026 Status: Feex Reviewed. How we research.
- Loom official site · Vendor product page
- Loom help · Vendor support
- Foxhole process map · First-party samples on Windows PCs. Not a lab benchmark.
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